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Request e-mail support or an RMA number from Karen

We provide the following form for the convenience of those customers wishing to use it. Please feel free to contact us by phone any time. (In the U.S.: 800-438-4278. Outside the U.S.: +1-801-763-1600.) Or by fax (801-763-1010).

  First Name  
   Last Name  
     Company 
     Address 
   Address 2 
        City 
       State 
         Zip 
     Country 
   Telephone 
         FAX 
      E-mail 

May we use your e-mail address to send you occasional product announcements and other news?  (Select) Yes No

Request for Support

I don't know if I need to return my equipment yet. I have a service problem and would like someone from Hart to contact me. (Please describe your situation in the box below including model numbers and serial numbers, the type of problem you are experiencing, and your preference for Hart contacting you-phone, e-mail, etc. You may then skip the rest of this form and click on the "submit" button.)

Request for RMA Number

I would like to return a (Select) thermometer probe and readout thermometer probe only readout only a bath dry-well or micro-bath   for  (Select) calibration repair

The model number(s) and serial number(s) are:

I would like the following work done (please note the items below this box):

• If you're returning a thermometer probe for calibration, please include the temperature range over which you'd like it recalibrated.
• If you're returning a thermometer readout, dry-well, or Micro-Bath for calibration, we will assume you want both "before" and "after" data unless you specify otherwise. Our normal prices include both.
• If you're returning a thermometer probe and readout together for calibration, our normal practice is to individually calibrate the two and issue a separate report on each. We do not provide system data unless it is specifically requested. System data does not improve the accuracy of the system. It does, however, cost more and take longer.
• If you're returning a bath, dry-well, or Micro-Bath, please include the nominal line voltage at which you use it.

Click here for a complete list of calibration model numbers , including pricing and standard turnaround times (times are subject to change depending on workload in our lab).

Click here for our returns guidelines , including information on calibration intervals, where to send items, and what NOT to send us.

Please be specific and as detailed as possible. We will contact you with any questions.